Contact Us
Questions about Cleeneo, wholesale orders, or partnerships? We'd love to hear from you.
Phone
+65 8060 4977
Chat with Cleeneo
sales@cleeneo.co
Location
Singapore · Local delivery only
How to reach the Cleeneo team
Contact Cleeneo in Singapore for product questions, help with a purchase or a conversation about working together. Call +65 8060 4977, use the WhatsApp link above to start a chat, or email sales@cleeneo.co. The contact form is another way to send your enquiry. Choose the channel that is most convenient for you; you do not need to create an account to use our phone, WhatsApp or email links.
Questions about your nasal strips
If you are choosing your first pack, tell us whether you are interested in nighttime nasal breathing, everyday congestion or using strips during exercise. We can explain the differences between the 10-strip Trial Kit, 30-strip pack and 90-strip bundle. All three use the same four-layer SILK-fabric strip, so pack size changes the quantity rather than the way the strip works. Orders are one-time purchases, with no automatic renewal or recurring subscription charge.
For application questions, describe what happens when you position the strip. Clean, completely dry skin helps the adhesive bond, and centring the strip across the nose bridge helps its spring support lift evenly. Tell us if the strip lifts at an edge or feels uncomfortable so we can discuss positioning and preparation. Stop using it if your skin becomes irritated. We can discuss product use, but we cannot diagnose a medical condition or replace advice from a healthcare professional.
Delivery and order enquiries
We currently deliver within Singapore only, with free shipping on every pack. Orders are normally dispatched within 1–2 business days and typically arrive within 2–4 business days after dispatch. If you need help with an order, include your order reference and the email address used at checkout. This helps our team locate the purchase and understand your question. Never send your full payment-card number or card security code in a message.
If an item arrives damaged or you notice a product-quality issue, describe the problem and tell us when the parcel arrived. Contact us before sending anything back so we can discuss the next step. Nasal strips are personal-care products, so opened packs have hygiene considerations. For a delivery-address correction, reach out as soon as possible; a change may not be possible once the parcel has been dispatched.
Wholesale and partnership enquiries
For wholesale, retail or partnership conversations, share your business name, the kind of collaboration you have in mind and the approximate quantities you are considering. This gives us useful context for a reply without requiring a detailed proposal at the first step. The online store is available around the clock, but a contact message does not guarantee an immediate response. We typically respond within one business day and will discuss your enquiry directly with you.